Choosing a transcription service that will offer you quality work at an affordable price can be a real challenge to find. There are a multitude of transcription companies out there and selecting one that you will be completely satisfied with can feel like a shot in the dark. To make your choice a little easier, here are the qualities that you need to look for in your next audio transcription service for quality results every time you work with them.
1. Quick Turnaround Time
You need your files transcribed in a quick and efficient manner. Looking for a transcription service that will transcribe your documents in a timely manner is imperative to your business. Late files and disastrous results can put your company in a precarious situation when it comes to dealing with your clients.
Always ask the transcription service you intend to hire what the exact turnaround time of your files will be. Make sure it is within your time limits and won’t put you in a pinch. You should have your transcribed files in plenty of time to review and make sure that revisions are not necessary. Failure to ensure that you have the quality of the document you are expecting in the time frame you outlined can be a real struggle for your business to manage.
Knowing exactly when you can expect your files to be returned can avoid any surprises while working with a professional transcription company. Also it will allow you to meet your company deadlines with your newly transcribed files without any hassle or stress.
2. Accurate Transcription
One of the most important aspects to having your files transcribed is to find a transcription service that offers accurate transcribing of your files and documents. There should be no errors in the transcription you receive from your transcriptionist as they should be experienced in the field that your business participates in.
Accurate transcription of your files will also make it easier for you to use for company documents immediately as you won’t have to modify them in any way. All jargon and technical terms will be recognized by your transcriptionist, giving you a greater the level of accuracy to turn these materials into usable documents as soon as you receives them.
Making sure you are working with a reputable transcription service will help you to receive quality transcription of company files. It will also provide you with easier usability of your documents so you can be ready to present them to your client or use them internally the moment you receive them.
3. Affordable Prices
Choosing an audio transcription service often boils down to pricing. You may find a cheap transcription company that is willing to transcribe your files at a rate that is less than most, but you need to be aware of the pitfalls that can come with these services.
Cheap transcription doesn’t always mean accuracy or quality customer service. Look for a transcription company that is affordable while still providing your business with the level of service that you are accustomed to receiving with your vendors. Anything less, and you will be disappointed with the results you receive, even if it saved you money in the end.
It may cost you a little more to work with a reliable transcription service, but the results will be worth the money you have invested. It will also save you a ton of headaches while also giving you a stress-free way to transcribe your files without having to worry about if they will be done correctly and on time.
4. Safe File Transfer
With the vulnerability to cyber attacks occurring every day, you want to ensure that your confidential company documents are protected when sending them back and forth to your transcription service. You need a transcription company that takes pride in protecting your files and has an encrypted way of sending documents to you.
Don’t take a chance with a transcription service that is careless with your files as you run the risk of exposing your private company data to cyber thieves that may wreak havoc on your business. This can be disastrous, especially when it comes to your valuable customer information.
Use a professional transcription service that you trust to make sure you receive top-notch security with every file that you upload to them. Look for encryption, safe passwords, and other security measures that can keep your confidential company information safe.
5. Friendly Customer Service
Above all, you want a transcription service that provides you friendly customer service. They should respond quickly to questions and requests. If you are working with a transcription company that is unresponsive, you may want to consider a transition to a new service. You should feel comfortable working with your transcriptionist and have an open line of communication with them.
Because you will be working with your transcription company for an extended period of time, you want to make sure the partnership is right for your business.Look for a transcription company that you can develop a relationship with. You should be able to easily and confidentially work with your transcriptionist and know that they can handle the job without any doubt.
If you see any red flags from the transcription service you are using, end your contract with them and continue looking for a transcriptionist that you feel comfortable with. Not only will it make your experience of working with a transcription company better, but they will be able to deliver you the results you are looking for without delay, error, or poor customer service.
As you look to hire a quality transcription service, keep these characteristics in mind. It can make the difference in whether you are satisfied with the level of transcription service you receive or whether you run into issues that make the entire process a disaster. Contact Daily Transcription for all your transcription needs. We are committed to serving your business and will ensure you receive error-free and on-time transcription of all your company files without fail.